There are two approaches of how to implement BMS in your company. We offer Enterprise and Assisted Implementation methods, where the one for you depends on the company size, complexity, timing and strength of your team.
Limited project guidance through webmeetings
No implementation costs
Phone and e-mail support
Optional superuser training (additional cost)
The Enterprise implementation project is fitted specifically for your company and usually includes the following services: Project management, workshops, process descriptions, system configuration, interfaces/data mapping support, data validation etc.
Project management & best practice included
Based on offer
Customized and standard interfaces
Phone and e-mail support, status meetings
Workshops included and optional user training
To start the implementation, follow the steps below:
1 Sign up for a free trial
2 Configure the system using the documentation library as your primary support source
3 Instruct your end users to start using BMS
What does the Enterprise implementation cover?
This is us helping you getting BMS up and running. Based on a pre-analysis workshop we will make a detailed plan and total budget specific to your company on how to get you started with BMS. The plan usually contains elements like who is doing what, project management, scope-definition, time plan, additional workshops, process descriptions, system configuration, interfaces/data mapping support, data validation, key-user training and end-user training.
What kind of support can I expect?
BMS comes with full support packages covering simple implementation support, end user support, interface support and server operational support.
Our official service level agreement is ”Next Business Day”, but we usually answer all questions the same day. In case of urgency, you can get in touch with us by phone.
For Enterprise implementations, we offer a 4 hour response time. Our phone is open for support questions from 9 to 16 CET on all weekdays.
Can we have an on-premise BMS solution?
If your software policy does not allow for a SaaS solution, we can provide you with an on-premise solution (does not apply for the 2-month free trial period!). Should you prefer to host BMS on premise after the trial period, we will ask you for a VPN access to your BMS server. This is necessary for our maintenance and support.
How long time will an Enterprise implementation take?
The implementation time can vary from 2 to 6 months depending on your company size and ambitions.